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1 Message

Thu, Sep 13, 2018 1:37 PM

Changing plan

I wanted to change my wireless device plan, but I noticed that the amount due for this next month has already been removed from my account. The plan is due to renew Sept. 14th. I wanted to changed to the $85, unlimited plan. If I change it, will I be charged two monthly fees? 


Accepted Solution

Official Solution


ACE - Expert


36K Messages

2 years ago

No. It is common for autopay to deduct the day before so that your plan renews immediately at midnight. That payment should be sitting as a balance on your prepaid account. If you change your plan today, you should only be charged the additional amount needed to pay for the $85 plan.

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