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ang55038's profile

2 Messages

Tuesday, May 21st, 2024 1:30 AM

Change Account Type

Hello, I currently have a business wireless account and would like to change the account type from business to personal, keeping the same number.  Is this something that can be accomplished relatively easily and if so, what would the process be?  Thanks in advance!

ACE - Sage

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118.2K Messages

25 days ago

You'll have to contact AT&T to migrate your number to personal 

If you are the owner of both accounts it shouldn't be difficult. If you are not the owner of the business account, the owner of the business account has to release your number first 

2 Messages

25 days ago

Thank you!

Community Support

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232.8K Messages

24 days ago

Hello @ang55038, we hear you and let's get the help you need in changing your Account Type.

The Community Forums are a public support option where other users, and AT&T, will try and assist with high level support needs.  This means we won’t be able to look into account specific concerns.  To get the help you need for your Business Account, please review our
https://bizcommunity.att.com/ and choose the best option to reach out to us. Thank you for choosing AT&T.

 

Thank you for contacting AT&T Community & Forums,

Ken, AT&T Community Specialist

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