Cancellation of wireless account
I moved apartments and I wanted to transfer landline and internet. The Internet was transferred ok but not upgraded, which is fine for now. But when trying to transfer the landline number to a wireless account with AT&T it did not work. So I canceled the wireless and number. I have a cell phone with another company anyway. Do I have to return the sim card they sent me because it never worked? I spent a long time on calls to AT&T regarding these issues but I never got a satisfactory response. They guaranteed that they would cancel the wireless and that would not affect my internet account. But so far nothing has been canceled. I don't have that number or a phone with them, just the internet. I would send them a letter to get all the facts in writing, but I don't have a mailing address. Now I received a projected bill for wireless for a big amount and I don't even have a phone with them.