Canceling wireless service after 15 years of customer loyalty.
Canceling my wireless service after 15 years of customer loyalty....unless at&t can save me. The time has come that my husband is no longer letting me strong arm, dodge, or just plain ignore him on the matter of my phone bill being twice as much as his and my daughter's bill on Straight Talk. I tried adjusting my data pkgs to save money and get my service comparable to what they get for $45 per month and was never able to get my bill much under $70 per month and that didn't give me enough of a cushion on my data (I didn't feel like). So I finally threw my hands up and went to unlimited data, which I loved when using data, of course, but my husband has all but forced me to switch to Straight Talk with the completely legitimate argument that paying double the money for service I can get for less than half as much is a no-brainer, right? Right and wrong. I have a hard time making the commitment to the switch because I'm a very loyal person when it comes to matters of business and work and love and so forth, and I'm also the hopeless romantic who still thinks at&t may have one last offer for me in an effort to win me over and keep me on for another 15 years.... for instance, a courtesy wiping of my current balance of around $250 that my service was just suspended due to non-payment of this past due amount. ($40 of this is a reconnect fee from last month that was completely unfounded, having been suspended 2 days after my account became past due last month, which HAS NEVER happened before. So technically that $40 should've never been added to my bill) That puts us at around $210. Hypothetically if at&t could make that past due amount go away, or the biggest portion of it, and then put me in a talk, text and data plan that suits my needs for $60 or less per month, then I wouldn't hesitate to stay with at&t for another 15 years as long as you all continue to do right by me. So please contact me at your earliest convenience if you think there is something that can be done to keep me on as a customer and allow me to retain the security of being an at&t wireless customer of 15 years!