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damien1985's profile

Contributor

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1 Message

Sat, Feb 14, 2015 5:44 PM

canceled service

Is there any way to get my phone turned back on after being canceled it was canceled February 8th

Accepted Solution

Official Solution

ACE - Sage

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100K Messages

8年前

Yes.
Pay all outstanding amount plus $40 reconnection fee. Once payment is recorded, your service will be restored.

Accepted Solution

Official Solution

ATTDelia

Employee

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581 Messages

8年前

Hi @damien1985. We hope this is already resolved for you, if not, here is some additional information.

 

If your account is suspended for non-payment, pay the past-due balance to restore wireless service.

  1. You can pay your past due balance online, call us at 800.331.0500 or 611 from your AT&T wireless phone, or visit an AT&T store. Learn how to view and pay your bill.
  2. Your wireless service will restore within minutes of the payment of the past due balance posting to your account.
  3. After your service reactivates, power your device off and on again to reconnect it to the network.

Tips

  • Monthly plan fees continue even while service is suspended.
  • Service restoration fees will be applied to your next bill.
  • Multiple suspensions for non-payment may delay your ability to upgrade with our best pricing.

Click here to see a video and read about how to schedule a late payment.  We hope this information is helpful to you!  ~Delia

Contributor

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2 Messages

3年前

I’ve done this and it’s still saying no set it’s been 4 hours 

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