Skip to main content
AT&T Community Forums
Protect your device against loss, theft, damage and get expert technical support. Open Enrollment Ends 3/31/21.
jayloe357's profile



1 Message

Wed, Aug 26, 2015 7:58 AM

Can I put my account balance towards an upgrade or something else?

Besides refills, what else can I use my balance for? Can I use the money in there to upgrade



Community Support


15.2K Messages

6 years ago

Hi there @jayloe357


I’d be happy to help with ways to use your GoPhone balance! Your current account balance can be used for rate plan renewals/purchases, feature/package purchases or if you have a rate plan based on usage, for example; our 10c per minute plan, your balance would be used based on this usage.


I hope this helps!



AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

Still need help? Ask a question! Our 1.4 million members typically respond within 1 hour.

Get started...

Ask a new question