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New Member

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3 Messages

Sunday, August 8th, 2021 4:03 AM

Can I freeze my account for nearly one year while I'm traveling outside the United States?

I am currently in China. I will come back to the United States in the Next August, 2022. I want to freeze my AT&T account. Do I need to pay for the monthly fees still? If I need to pay for it, how much do I need to pay for it? Does anyone can help me freeze my account? I do not know how to freeze my AT&T account. 

Accepted Solution

Official Solution

Former Employee

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1.9K Messages

1 year ago

If it is post paid you can ask for the reduced rate suspend plan, it is $10 a month plus installment charges if you have them. However, it is only for 6 months, not a year.

New Member

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3 Messages

1 year ago

How can I do the $10 a month? Can you give me some instructions? Thank you!

ACE - Sage

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104K Messages

1 year ago

@Garyguo1998

Did you read his full post? 

It's for 6 months.  After 6 months your full amount is billed.  And the $10 option is for service only.  If you have installments, they are also billed, and any promotion is void.

    This is something you should have addressed before leaving USA so you would have better options. 

    Free call for travelers. +1.314.925.6925

New Member

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3 Messages

1 year ago

Can I cancel my AT&T account? Any instructions for me?

sandblaster

ACE - Expert

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62K Messages

1 year ago

You must call to cancel.

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