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Fri, Jan 2, 2015 8:38 PM

Can a Trade-In card be used online?

I received a $100 trade-in credit for my iPhone 4. I was told that I could use the credit only in the ATT store or at the online store. Now I'm being told that I cannot use it at the online store. Has the policy changed?


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Official Solution


Former Employee


4.9K Messages

6 y ago

Hello, alirob!


Thanks for posting. I apologize for any confusion. According to the Terms and Conditions, the card may be used online.




Let me know if you have any other questions or concerns.





1 Message

2 y ago

were do I go on line to use my trade in card to buy something

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