Help for account, billing & more

New Member


1 Message

Wed, Oct 13, 2021 10:27 PM

Call/Text Log from 2020

Hello! I'd like to request a copy of my call/text log from January - March 2020. I understand that the online feature does not have records that far in the past, and I've checked using that already. I'd like to go through the steps of requesting a copy of the records from AT&T with support's help.

Thank you!

Accepted Solution

Official Solution


ACE - Expert


54.2K Messages

1 m ago

You need to call and request bill reprints. Make sure you ask for the detailed bill that includes call and text logs. There is a $5 charge for each bill reprint.

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