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Tue, Apr 7, 2020 12:32 AM

Bringing my own phone

my phone shows as 'device' on my account instead of s20 ultra, how do I fix that?


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140.9K Messages

8 months ago

Hello @Toddblazer99,


Thank you for reaching out to us. To ensure you get the assistance that you need as quickly as possible, we encourage you to Contact us via voice or chat at the link provided for further assistance. Simply choose your product, and then scroll down to the bottom of the page for a chat live link. Our teams can assist real time, and there won't be a delay in response which may occur in forums. Hope this helps!


Sean, AT&T Community Specialist

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