Shop Now, Avoid Delays - Get Our Best Holiday Deals!
Help for account, billing & more
VixVap's profile

Tutor

 • 

3 Messages

Fri, Jan 18, 2019 2:11 AM

BOGO

1 I have been heard of the BOGO promotion, and If I want to cancel one of my 3 lines, to add the BOGO, that line has no contract and is being payed off, now, if I can keep the same number that would be a plus, Come on "Experts" Is allowed? I come up with this thought while I was in the bathroom... So, Is not against any weird, made up policy from AT&T?

2 Free device, really! They will credit my bill for the price of that device? Which one exactly the new one or the one I'm purchasing? Why does show in the bill as a charge and then as an adjustment????

Sooooo many questions... 

ACE - Sage

 • 

90.5K Messages

3 y ago

No you can’t keep the number.

line = number.  

You must buy 2 phones on Next installments.   You must add a new number to your account for the discounted phone.    The phone on the new line gets the installment credits.   Read the promotions, the current offer is a maximum credits of $750.  Credits are issued after 2 or 3 bills for 1/24th or 1/30th of the $750.  You pay the difference.  

 

 

 

sandblaster

ACE - Expert

 • 

54.4K Messages

3 y ago

As long as you meet the requirements of the promotion, you will get the credits. Any other line you cancel will not impact you getting the credits. I know someone who did just that to get a BOGO phone.

Need help?
Fix, replace or check device delivery
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.