Ask a question
Fri, May 29, 2015 6:59 PM
2 months ago
5 years ago
Hi there @Cwfbcjce
I’d be happy to help explain these call records! This is usually the result of the other participant in the call withholding their number. As the number is not available for the call record, your number will be displayed in its place. This is quite common.
I hope this helps explain!
AT&T Customer CareNeed help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.For additional support, please visit us at our AT&T services hub.Follow us on: Twitter @ATTHelp and @DIRECTVService
4 years ago
Even though you may not answer those type calls, they will still show on your billing record.
ACE - Sage
Call from doctors, switch boards, etc will show either a name or private on your caller ID.
Especially if included in your contact list. If the caller blocks the number from showing, it may be in your contact list, but will not show on the bill.
🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.
I'm not sure that I agree with your answer. I called my husband's phone from my cell phone (my number is not blocked) and the call shows as he received a call from his number. A few days later he received another call not from me and that call shows up as he called himself. I think there is more to it and would really like to know the reason that this is happening.
This has been an ongoing problem and ATT has not made an effort to address the problem. I have had this problem since September 2015 and have called ATT several times. No one seems to have an answer! I just get excuses and no one follows up.
I think we should all drop ATT and maybe that will get their attention!!
It can also be when someone doesn't want a number to appear on their bill, they add the true recipient's phone number into their call forwarding then they call their own number and it automatically calls the other person but appears on the bill as if they called themselves but without the VM off to the side. At least it used to work that way, it was a favorite for unfaithful men and women. I'm not saying that is the guaranteed answer to anyones situation only you would know that.
2 years ago
Why is it that some of my husbands calls and texts do not show on our phone bill??
I need to review cell phone numbers list why I can't find the list
no I can't view my own list