Best Value Plan for my Family's Needs?
I wanted to take a moment to express my deep frustration with AT&T while I attempt to add another phone line to my plan, as well as attempt to reduce costs as I currently have the mobile share plan (10GB) and three phones that are attached to it.
I have spoken to AT&T representatives on several occasions (at the AT&T store on Merritt Island, FL. and others on the phone), and explained that I was looking at adding another line for our youngest (a total of 4), while reducing cost as we have always used less than 4GB across the three lines.
However, each time I speak to someone, it seems that they want me to spend MORE money on MORE data that I do not use.
In the end, I would just like an affordable plan that meets my family’s needs, and to date, AT&T has not provided any reasonable alternative. I would argue that our business is not important to AT&T, as you seem ready and willing to let us go to T-Mobile. I find that fact very unfortunate, as we are happy with AT&T and the coverage they provide.
My current contract expires October 18, 2014. I am hopping that AT&T can come up with a reasonable solution that will add another line, while still lowering costs by doing away with data that we never use.