Bad Bad Bad
Between all of the mergers I got my original ATT service back in 1994 so I have been a customer for 25 years. Today ATT reached a new low. My phone was disconnected last week and I called to find out why as I owed $287.38 which is less than my current bill 20 days still left in the next billing cycle. I was told it was a system error and she apologized profusely and put a 10 dollar credit on my account. Today they shut it off again and I tased to the worst supervisor you can imagine who could not understand what was happening other than he needed 277.38 to turn my service back on. I explained to him its a system error and look at the notes and he still refused and would not turn my phone back on which has 5 lines. There are still 15 days left until the next billing cycle. I felt handcuffed and totally scammed by ATT so I went on and made the payment. They truly scammed me and held me hostage for a CURRENT BILL!!!!!!! Should I notify the Attorney Generals office? ATT doesn't care that's for sure.