att.com/getstarted failing miserably
So I bought a phone from the apple store. got a SIM from ATT. I go to /getstarted because "getting started is easy!" according to the card that came with my SIM.
On that website it incorrectly lists my IMEI. How would it know, I bought the phone from Apple. There is no way to edit the field to add the correct number. And when I call the provided help number they are telling me I need to go to a store to activate my phone. This cannot be right. How many thousands of new customers are you getting each week? Are you requiring they all go to a store? Is this 1997?