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shenders's profile

Contributor

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3 Messages

Wednesday, July 27th, 2022 10:12 PM

ATT wireless is too expensive

ATT wireless is too expensive and has no plan for low data user. I have been an ATT Wireless user forever. I am now paying over $104 a month for two phones. This is a 6GB plan and we use .1GB per month. We only use data at home over WIFI except for occasional email, GPS, and an occasional we search. I asked ATT if they had a plan for me. They told me this 6GB plan is grandfathered and anything else would be more expensive. I'm looking at Mint Mobile or Google FI. I am just greatly disappointed that ATT cannot offer me any plan to be competitive with these other providers. Very disappointed with ATT after all these years 

ACE - Expert

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64.7K Messages

2 years ago

Postpaid plans may not meet your needs but have you ever looked at prepaid? They have a 5GB plan where each line gets 5GB, you aren’t sharing. Two lines would only be $50/mo.

Contributor

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3 Messages

2 years ago

They did not offer that plan when I spoke to an agent. I will investigate. Sounds promising.

ACE - Expert

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64.7K Messages

2 years ago

Unfortunately, that’s not something an agent on the phone can do for you. If you do decide to go with prepaid, you must go to an ATT store to transfer your numbers from postpaid to prepaid.

Contributor

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3 Messages

2 years ago

Thanks.

Community Support

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232.9K Messages

2 years ago

Hey there, ! We understand that you're looking to change your current plan to lower your service charges. We're here to help you explore other options!

 

You can compare wireless plans and see which ones meet your needs and wants. Just sign in to myAT&T online or use the app to compare your plan to others we offer.

  1. Go to Change my plan to see your current plan and our other plans.
  2. Scroll through our other plans. Select Compare plans to get a side-by-side view.
  3. Compare plans and decide which one you want.
    • Choose Select & review and follow the prompts to switch plans.
    • Want to keep the plan you have? You don’t have to do a thing.

As our ACE, @sandblaster mentioned, we offer prepaid plans that may offer the features and price you're interested in. You can view all prepaid plans and included features on our website. You will need to visit your nearest AT&T Store to convert over from postpaid to prepaid services.

 

We hope you find this information helpful and thank you for reaching out to AT&T Community Forums!

 

Jonye, AT&T Community Specialist

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