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2 Messages

Sunday, January 30th, 2022 6:05 PM

AT&T trade-in program

I have recently upgraded my phone from iphone8 to iphone13pro with AT&T trade-in program. They explained i could get $350 with trade-in of my iphone8. (This is actually about $10 monthly discount from monthly AT&T bill for 36 months long). I completed the upgrade and brought my iphone8 to the store. I got the device trade-in receipt, and it says the trade-in value is $70.00. What does it mean? was I cheated?

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Official Solution

Fl_retire

ACE - Professor

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2.7K Messages

1 year ago

You will receive the $350.00 trade in value since your iPhone 8 was evaluated as being valued at $70.00. 

Excerpt from details from AT&T trade in info.  

Then you'll get:

  • Up to $800 in bill credits with smartphone trade-in value of $95 or higher
  • Up to $350 in bill credits with smartphone trade-in value of $35 to $94  

New Member

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2 Messages

1 year ago

Hi Fl_retire, thank you very much for your advice. It is absolutely helpful to me!

New Member

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1 Message

5 months ago

This Trade-in Program is a SCAM!!! I ordered a new phone with trade-in.  I received my new phone with trade-in box.  After activating my new phone and wipe my old phone (3 days after receiving new phone and transferring info). I went to the USPS and turned in the box. After 30 days, I contacted AT&T about the trade-in, because I was not seeing that it was received by AT&T (through tracking number on box). I called for 6 months straight, and no answer was given. After 6 months I finally got this answer: Phone was not processed by AT&T until June 30, 2022. Promotional credits will not be honored due to time limit of 30 days return. I shipped the old phone 3 days after receiving new phone. THIS PROGRAM IS A SCAM!!!

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