AT&T THANKS ®

Hi, I have AT&T My access and it won't let me redeem any of the AT&T perks.

Please see my post here: https://forums.att.com/t5/Wireless-Account/AT-amp-T-Thanks-authentication-error-401-no-accounts-found/m-p/5765202#M287145

I keep getting an authentication error saying no accounts found when there is one. Work fine the past year but started having these issues around Christmas. Christmas and New years both fell on a tuesday so that was frustrating when the app stopped working. We were not able to redeem the ticket tuesday deals during those two major movie days.

I'd like to.set up pre paid for my husband in jail

 Can you help?

As of a few days ago, the AT&T Thanks app for my cell has stopped working properly. I uninstalled the app and reinstalled. I logged in as directed. The app finally came up after over an hour (it would just spin) and now won't let me enter any of the contests displayed. The app keeps displaying an error that my authentication has expired. Lots of "test" images are now part of the app as well. What is going on with the app?

I have been trying to claim prizes through the AT &T thanks app. Everytime I try to claim a prize I get an error message or it says all the prizes have been claimed. I log on exactly at 11:59 or 12 noon est and I am still unable to claim prizes. I think A T &T just wants people to download the link and are not actually giving away prizes. I haven't seen one person comment that they actual were able to claim a prize. 

would be nice if one could actually use it! 

generic ubuntu error messages, the app and the site haven't worked in months.. 

" no thanks" to this program !!!!! I spent a considerable amount of time yesterday trying to claim an offer. System gets overloaded and boots you out. Gateway error. Then after 4 hours it connects you with response " sorry, gift cards are sold out". What a scam. If AT and T really cared about thanking it's customers,  it would make this program easy to use, not impossible to claim a gift. Apparently Verizon has a similar program, but online postings show their system works. What a concept ! Get with it A T and T. I will be switching carriers, not only for this reason BTW , but this just put me over the edge !!!

Yes absolutely !!! This is what I am experiencing also. Many, many unhappy customers out there. 

• Sent an email to customer service and they did call me back. But of course could'nt do anything but say " thank you for your feedback". The rep did admit there were major issues on Cyber Monday because they " just didn't expect so many customers trying to claim the gift ". Well. Hello ! When it6a $100 visa card I'd think there would be quite a few trying !!! She said there were thousands trying. This whole system is totally messed up, making the customer go through all this nonsense as " thanks". So why not get some smart marketing people to think up a different program that actually rewards the customer ?