Community Support
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15.2K Messages
AT&T THANKS ®
Hello Community!
Happy Spring! I have been with AT&T for over a decade now, and have always been proud of our network, products, and the customer service we are able to provide. But what about rewarding our loyal customers? How are we continuing to expand how we say “Thanks” to the amazing people that make up this great community?
Introducing, AT&T THANKS!
Please check out all the details below for more information
Tim, AT&T Community Specialist
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
bridget8184
Contributor
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2 Messages
3年前
Hi, I have AT&T My access and it won't let me redeem any of the AT&T perks.
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dnguyen16
Tutor
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6 Messages
3年前
Please see my post here: https://forums.att.com/t5/Wireless-Account/AT-amp-T-Thanks-authentication-error-401-no-accounts-found/m-p/5765202#M287145
I keep getting an authentication error saying no accounts found when there is one. Work fine the past year but started having these issues around Christmas. Christmas and New years both fell on a tuesday so that was frustrating when the app stopped working. We were not able to redeem the ticket tuesday deals during those two major movie days.
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Pamey57
Contributor
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1 Message
3年前
I'd like to.set up pre paid for my husband in jail
Can you help?
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finsrl
Contributor
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1 Message
3年前
As of a few days ago, the AT&T Thanks app for my cell has stopped working properly. I uninstalled the app and reinstalled. I logged in as directed. The app finally came up after over an hour (it would just spin) and now won't let me enter any of the contests displayed. The app keeps displaying an error that my authentication has expired. Lots of "test" images are now part of the app as well. What is going on with the app?
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HiltonM
Tutor
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1 Message
2年前
I have been trying to claim prizes through the AT &T thanks app. Everytime I try to claim a prize I get an error message or it says all the prizes have been claimed. I log on exactly at 11:59 or 12 noon est and I am still unable to claim prizes. I think A T &T just wants people to download the link and are not actually giving away prizes. I haven't seen one person comment that they actual were able to claim a prize.
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skamphax0r
Contributor
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1 Message
2年前
would be nice if one could actually use it!
generic ubuntu error messages, the app and the site haven't worked in months..
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2muchtrouble
Mentor
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28 Messages
2年前
" no thanks" to this program !!!!! I spent a considerable amount of time yesterday trying to claim an offer. System gets overloaded and boots you out. Gateway error. Then after 4 hours it connects you with response " sorry, gift cards are sold out". What a scam. If AT and T really cared about thanking it's customers, it would make this program easy to use, not impossible to claim a gift. Apparently Verizon has a similar program, but online postings show their system works. What a concept ! Get with it A T and T. I will be switching carriers, not only for this reason BTW , but this just put me over the edge !!!
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2muchtrouble
Mentor
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28 Messages
2年前
Yes absolutely !!! This is what I am experiencing also. Many, many unhappy customers out there.
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2muchtrouble
Mentor
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28 Messages
2年前
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aarcee
Tutor
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4 Messages
2年前
Sent from Yahoo Mail on Android
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bridget8184
Contributor
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2 Messages
2年前
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