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Community Support

Community Support

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15.2K Messages

Friday, March 31st, 2017 6:25 PM

AT&T THANKS ®

AT&T THANKS.png

 

Hello Community!

 

Happy Spring!  I have been with AT&T for over a decade now, and have always been proud of our network, products, and the customer service we are able to provide.  But what about rewarding our loyal customers?  How are we continuing to expand how we say “Thanks” to the amazing people that make up this great community?

 

Introducing, AT&T THANKS!

 

Please check out all the details below for more information Smiley Happy

 

Tim, AT&T Community Specialist

AT&T Customer Care

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1 Attachment

Tutor

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2 Messages

6 years ago

The MovieTicket.com site is too cumbersome to use and I wasn't given the discount you described. Boo hiss

Tutor

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2 Messages

6 years ago

THANKS? No thanks. Guess how frustrated I am. This is the third time I have entered these comments. MovieTickets.com is too cumbersome to use - and I didn't get the discounts your site described. 

Teacher

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26 Messages

6 years ago

I’ve always gotten my movie tickets but I always go through the AT&T website. Try that. Once you log in to your AT&T account and maneuver to the Rewards/Thanks section and choose the 2 for 1 Movie section and click where it says, “Get Your Tickets”
Then click where it says AT&T wireless number. And then enter your phone number and zip code.
They will then send you a 4 digit code, which you input. And then click the link that says “Choose a movie now”
Pick your movie and theater and that’s it. JUST MAKE SURE THE DATE IS SET FOR TUESDAY.
I just bought two tickets for American Made, next Tuesday for $13.70 total. Including taxes and convenience fees. $6.85/ticket is Not bad

Tutor

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2 Messages

6 years ago

Thanks for passing me around and around and around to different departments, different people, etc. AT&T is like a happy ending who keeps on jerking you off everytime you try to get some answers to some of the most basic questions. Every time I call AT&T I make sure that I am bending over because I know what is coming a deep penetrating brain bang that leaves me saying to myself what the fluck!

Teacher

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9 Messages

6 years ago

AT&T is total garbage and has record losses this year. Worst customer service of any provider. 

Tutor

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6 Messages

6 years ago

I can never get signed in to the app.  Constant error messages!  

New Member

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25.7K Messages

6 years ago

I am trying to understand the reason AT&T spends shareholder money on a Loyalty Team. I have been with the carrier for over 10 years. We already subscribe to Direct TV and U-Verse. And I do not want another wireless line.
Yet the only way to get a better deal in upgrading to new iPhones is to add another line or TV service. Makes absolutely no sense. Can someone please define “Loyalty”.

Teacher

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4 Messages

6 years ago

This APP has a serious issue in that it does not work at all.

Attempts to sign in reverts the app to a blank sign in page.

Please take a look at your reviews and post when this app will be a working app.

 

It is beyond frustrating. Before the app was required, I'd buy movie tickets once a week. Now I can't even log in.

And yes, I know my log in and password.

Tutor

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5 Messages

6 years ago

How long does it take for my tier to reflect an upgrade? It still shows blue but I have added internet(fiber100) and uverse200 to my unlimited &more premium wireless account so I think I should be at least gold if not platinum. Just wondering how long it takes for the system to recognize that I’ve made changes to my account or if I have to call someone. 

Contributor

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2 Messages

6 years ago

I am having issues with my AT&T Thanks app ... states I'm ineligible for the two for Tuesday..who can I speak to?

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