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New Member

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2 Messages

Sat, Apr 10, 2021 12:37 AM

AT&T suspends one of our 3 lines without us asking...WHY?

All of a sudden one of our lines has been suspended without our request or permission.  Anyone know why??

Accepted Solution

Official Solution

ACE - Sage

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97.4K Messages

1 y ago

Let me guess, you used the SIM in the repaired, blacklisted iPhone you found? 

Yeah. 

That happens.

Dont use that phone with a Sim.  You have to call AT&T with a valid IMEI to reactivate the SIM card.

kdfederer

ACE - Expert

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12.6K Messages

1 y ago

Only AT&T knows. No one here has access to your account. You will need to call AT&T for reason.

ACE - Sage

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97.4K Messages

1 y ago

A bit more information might help us guess.  Likely it's phone related.  Like the SIM was used in an unauthorized device. 

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