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redbird09's profile

Contributor

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1 Message

Mon, Jul 21, 2014 1:28 PM

ATT sent my private phone records to my estranged husband

My husband and I are going through a divorce.  I split my service from his account back in November to my own private account and billing.  He recently ended his contract with ATT and when they sent his final billing, my account info and phone records appeared on his final bill.  Now he is using my phone records against me to harass me and stir up trouble with our custody arrangement and divorce.  I am FURIOUS that ATT violated my privacy and has put in in this position.  Who should I complain to?  This is a serious error.

ms_unicorn

Former Employee

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4.9K Messages

7 y ago

Hello, redbird09!

 

Thanks for posting. I'm so sorry to hear your information somehow ended up on that final bill. We would be happy to look into this for you, so please click here to send us a private message.

 

In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

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