ATT IRU Discount Verification
I have received 3 e-mails asking for employment verification or we will lose our discount. We changed our wireless plan 2 weeks ago when we purchased new phones. We signed up to get the military discount as my husband is a veteran with a military card. Why am I getting e-mails asking for employee verification for a discount? The representative at the store took pictures of his military ID and submitted. Is this not all that is needed to get the discount? Also, there is no place on the e-mail to respond so I'm not even sure how to respond to the e-mail - if I need to. Can someone please help? Thank you!!