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HenryBob's profile

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2 Messages

Tuesday, March 6th, 2018 1:09 PM

AT&T Fails with Storm Related Data Assistance

The Northeast was hit with a powerful storm last week. We have been without power/cable/internet for 4 days now. I also work from home. I do not have an unlimited data plan.

 

I inquired with AT&T about possible data assistance to help get us through this period. They declined, but rather tried to up-sell me a new plan. At $15.00 per gigabyte of overage data, this is going to be an expensive storm.

 

After 20+ years as an AT&T customer, I think it *is* time to shop for a new plan...with a new carrier!

ACE - Sage

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117.7K Messages

6 years ago

Was the area declared a disaster area by the federal government?  Did Verizon waive overages?  

I live in CT, these storms are SOP for new englanders.  We are getting another one tomorrow into Thursday.   If you work from home, it’s tax deductible expense.  

   FYI newer plans have no overage, but higher line fees.  I’m on the same plan with $15 line fees.  A newer plan would cost me $50 to $70 more per month.  (Any carrier)

Even if I pay $300 in overage one month, it’s cheaper than changing plans.

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