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Tutor

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5 Messages

Sat, Sep 20, 2014 12:14 AM

AT&T Escalation Detail??

Are there any email where we can write to escalate any issue??

 

Is there any contact number for the Escalation?

 

Is always the customer waster 15 to minutes of time to call the customer care or chat on the web site?

 

 

Responses

ms_unicorn

Former Employee

 • 

4.9K Messages

7 y ago

Hello, Reddy2344!

 

Thanks for posting. Was there anything in particular we could help you with here on the forums? We have quite a few resourceful community members who would be happy to assist if you post more details.

 

Alternatively, if the issue is account-specific, you can click here to send us a private message with your contact information, the best time to reach you, and a brief summary of the issue. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.

 

In the meantime, feel free to message me with any other questions or concerns.

 

-Mariana

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