AT&T consistently lies about prorating your final bill
If you landed here, I’m sorry this happened to you too. But there will be consequences. I now have several consented recordings for evidence, and will post on YouTube with a link here soon.
if you end your agreement within a billing cycle YOUR FINAL BILL IS NOT PRORATED DESPITE WHAT WHEY SAY ON THE PHONE.
In other words, they will lie to you to get your business by promising to prorate your final bill if you switch mid-cycle.
Some people here on this forum - some of the people with “badges”, God bless them 😉 - will refer to your “original contract’, which was probably an irreproducible piece of paper you signed 10 years ago. They’re wrong though because if this is contradicting what was told on the phone to you, the “oral contract” takes precedence legally. Especially if you can prove it. Here’s another funny thing, FCC is now specifically targeting mobile carriers for dishonest sales practices and “slamming”: “Slamming refers to dishonest tactics designed to trick unwary customers into switching to a different service provider.” https://www.google.com/amp/s/www.digitaltrends.com/mobile/fcc-rules-ban-deceptive-practices/amp/
As someone working in IT & AI, it seems AT&T is currently implementing these deceptive practices because it was too inconvenient for their stock values to plunge right before they were launching their big 5G plans (hmm, what to do, right?) So here’s the At&T lightbulb moment: «Lets let our customers pay for it!»
This is not to mention that they’re finding all sorts of additional revenue sources in selling your browsing data (google it) and throttling your services (google that too). To AT&T, 5G investments are more important than corporate honesty.
Americans, you are so much more worth than AT&Ts repeated instances of deception. Next time you vote in elections, please consider the unprecedented power of these behemoths. Do you really want to be a sheep for them? Or do you want to break up, at least CONTROL, their monopoly? (And no it’s not better here than in other countries, far worse actually!)