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New Member

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1 Message

Thu, Feb 13, 2020 11:07 PM

AT&T bills

I’ve been getting bills from debt collectors concerning an AT&T bill balance since I was minor despite never having an account I just turned of age last year and I’d really like to get this bill that I “owe” disputed

Responses

mobilemax

Employee

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796 Messages

2 months ago

Hello,

You can call in with the account number associated with the debt (or phone number) and balance to see what it’s in regards to. Fraud would assist in clarifying the validity of this issue: “Please also contact our Fraud department at 877. 844. 5584 for further assistance with this issue. Their hours of operation are as follows: Monday-Friday 8am - 9pm, Saturday 9am - 6pm, and Sunday 8am - 6pm.”

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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