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Contributor

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1 Message

Mon, Mar 4, 2019 9:44 PM

AT&T Alert: Fraud Risk

I received a phone call from 973-528-7276 and the caller ID came up as AT&T Alert: Fraud Risk. Is this a legit phone call from AT&T? No message was left and I was unable to answer

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Accepted Solution

Official Solution

Tutor

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1 Message

a year ago

This article explains the fraud and spam alerts. If you have recently switched to AT&T unlimited, you are automatically receiving these alerts. (This can be turned off if you prefer). It will also alert you to political calls, telemarketing, etc. 

https://www.att.com/esupport/article.html#!/wireless/KM1319644

sandblaster

ACE - Expert

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36.1K Messages

a year ago

No. ATT does not make calls like that. It was probably a phishing scam.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Ulak34

Associated Member

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158 Messages

a year ago

@sandblaster 

Isn't it going to be Call protect alerting OP in this situation?  E.g "Scam Likely", perhaps number in question has been flagged multiple times thus resulting in it reading "AT&T Alert: Fraud Risk"?

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sandblaster

ACE - Expert

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36.1K Messages

a year ago

@Ulak34 I guess that is possible though I’ve never seen that particular display from Call Protect. 

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Contributor

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1 Message

9 months ago

I just received one of these calls that came up on my Caller ID as “AT&T Fraud Alert.” When I answered and acknowledged my name the man immediately connected me to a recorded Heart Association plea for donations, so I hung up. A second call came in, this time from Ohio, but I didn’t answer and they didn’t leave a message. 

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