Help for account, billing & more

New Member


2 Messages

Tue, Aug 25, 2020 6:41 AM

Anyone know how to contact this supposed "24/7 support" ???

AT&T touts this supposed "24/7 support", but I certainly can't seem to get connected to it!!!  I have been dealing with what I can only imagine is pretty much every wireless/cellular dept. they have, for 4 straight days now, and have gotten ZERO help or resolution to the problem!!!!!  This complete lack of customer care & service is just so horrific, and I've basically just broken down in tears every night after having to endure this crap from them, over & over again, while they make me just keep going around in completely pointless circles!!!  I'm under quarantine, and have been dealing with a whole host of other major medical issues, as well as a boatload of other terrible stuff during this crazy COVID time, and yet I can't even get AT&T to figure out how to just make 1 cellular service line work!?!?!?   😧😢😭


Community Support


180.3K Messages

1 y ago

Greetings @Maumama!


We're sorry to hear your dissatisfaction when trying to contact our customer support. Let check this out for you!


To understand more of what's happening with your account and wireless service, provide us more specific details to proceed further.


We're always ready to assist!


Dwight, AT&T Community Specialist   

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