ALERT: FEMA, in coordination with the FCC, will conduct a nationwide test of the Wireless Emergency Alerts (WEA) at approximately 2:20 p.m. ET on Wednesday, Oct. 4. Learn More.
Need help understanding your bill?
IbKmart's profile

New Member

 • 

6 Messages

Thursday, February 23rd, 2023 10:14 AM

Closed

Add to Account Balance

I want to pay to add funds to my account balance for my next refill, without skipping the remainder of my current cycle. How do I do that?

Accepted Solution

Official Solution

ACE - Sage

 • 

111.2K Messages

7 months ago

The same way you add a refill. It does absolutely nothing other than increase your balance. It's kind of like adding money to PayPal

ACE - Expert

 • 

13.4K Messages

7 months ago

To add on, adding funds doesn't skip the remainder of your cycle, that only happens when you change plans.

New Member

 • 

6 Messages

7 months ago

Thank you both! After reading your responses, I used the “Make a Payment” option. As you said, it added the money to my account balance and lowered my bill to $0.00. Thanks again!

New Member

 • 

2 Messages

7 months ago

How do I get the support department to respond to me. I have tried to contact them by email and phone several times since signing up 15 months ago n it’s like no one can answer why the employee lied to me when signing up at the store n instead of my bill being 215 a month n it’s well over 329$ my previous brand new phone I traded in was only given a small credit and I didn’t get all my credits from previous phones traded I.  This company (Edited per community guidelines) and Lira to get you locked into a contract. Disipable 

(edited)

ACE - Sage

 • 

111.2K Messages

7 months ago

@Katanna911

Please don't post on a completely unrelated thread. Use the blue circle with the plus sign in it and start your own. ↘️

Not finding what you're looking for?