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New Member

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1 Message

Wednesday, July 15th, 2020 2:25 PM

Add data

Hi! I have used my wireless data for the month and there are 12 days left. As a result my  phone internet is running extremely slow, pretty much not at all. How can I add additional data ASAP just for this month. I don't typically go over, but this month we were on a road trip and used extra. 

Former Employee

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32.9K Messages

4 years ago

not sure theres a way to add data i think your stuck with the slowdown until the next cycle

ACE - Expert

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64.7K Messages

4 years ago

What plan do you have? The ability to add data only exists on certain prepaid plans. If you have a capped postpaid plan that does not charge overages, the only way to get more data is to change your plan. Unfortunately, if you have a grandfathered plan, once you change, you can’t change back?

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