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thisiscrazy45's profile

Contributor

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3 Messages

Sunday, September 24th, 2017 7:28 PM

What is the true cost of AT&T Apple Watch plan?

Everywhere you look it says add the Apple Watch to your data plan for $10 so I jumped onboard. After a nightmare of a time getting the watch activated I come to discover that my true added cost is $50! I am cancelling the watch service and downgrading my plan instead.

Contributor

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1 Message

7 years ago

I'm on AT&T in California. For me the true cost is $23.65 per month. That's $10 per month "access charge" and $13.65 in government fees, taxes and surcharges.

 

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Contributor

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3 Messages

6 years ago

Yes and I am perplexed why the fees and taxes on the watch service are double those on a phone!

 

Contributor

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3 Messages

6 years ago

My question is why the taxes and fees are double those on a phone! If I can't get a correction on this I too will cancel. Will also start looking at other carriers.

 

Contributor

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3 Messages

6 years ago

I need to add that I spent 3 hrs on the phone today and still do not have an explanation. Very poor customer service ATT.

ACE - Sage

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117.1K Messages

6 years ago

That’s nuts.  Taxes and fees should not exceed that of phones.  Something stinks

 

Tutor

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5 Messages

6 years ago

It’s because it’s a new line of service and they charge $40 activation fees every time you get a new line of cell service, whether it’s a phone, tab, smart watch, or hotspot 

ACE - Sage

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117.1K Messages

6 years ago

@RJGoss23

Activation fee is a one time $25 charge, and is not subject to taxes and fees 

 

Contributor

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1 Message

6 years ago

I was just on the phone with the customer service and he insisted adding the apple watch is a multi-line plan instead of single line unlimited plan + $10 wearable. I asked him to look at their own website but he said the same thing again and again. I am going to cancel the watch.

ACE - Expert

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23.9K Messages

6 years ago


@aw4545 wrote:

I was just on the phone with the customer service and he insisted adding the apple watch is a multi-line plan instead of single line unlimited plan + $10 wearable. I asked him to look at their own website but he said the same thing again and again. I am going to cancel the watch.


@aw4545

 

GO INTO A STORE....  Much easier....

ACE - Sage

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117.1K Messages

6 years ago

@aw4545

I always assume its a call center.  I don’t deal with them.  I second going into the store, better for activation too.

 

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