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What is happening with 3G?
apples67's profile

Contributor

 • 

4 Messages

Sat, Oct 10, 2020 11:51 AM

Watch blackout active-S2

Screen black out

ATTHelp

Community Support

 • 

176.7K Messages

1 y ago

Hello @apples67,

 

We're very sorry to hear that you're experiencing issues with the display screen on your Samsung Galaxy Watch Active2.

 

We recommend power cycling your device to see if that helps.

 

If you're still having any trouble, we recommend that you follow the steps at this link to Reset your device.

 

You can also use our Troubleshoot & Resolve Tool to try and fix screen issues. Simply select your device and the issue, the follow the steps to find a solution.

 

We hope this helps and look forward to hearing back from you soon!

 

Sean, AT&T Community Specialist

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