The new iPhone 15
Baileyamandam's profile



1 Message

Saturday, September 8th, 2018 7:12 AM


Ok I got the unlock information but it says to take out a sim card when it doesn't have a sim to take out how do i unlock it? Samsung s2?

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Official Solution

Community Support


229.7K Messages

5 years ago

Hello @Baileymandam.

We can help with your Samsung GALAXY SII.

The SIM card slot is located in the internal area, above the battery compartment, behind the back cover.

  1. Remove the back cover by inserting a fingernail into the slot on the bottom side of your phone.
  2. Lift the cover up and away from the phone.
  3. Remove/Insert SIM. Make sure the cards gold contacts face into the phone. If the SIM is not inserted correctly, the phone will not detect the SIM card.
  4. Place the back cover back on the phone and press down, until you hear the back snap back into place.

We hope this helps! Please repost to let us know when you have completed the device unlock process.

Kenneth, AT&T Community Specialist

ACE - Sage


116K Messages

5 years ago


The OP is asking about a wearable smartwatch, not a phone.

 (Samsung Gear S2)


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