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MFrank72's profile

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1 Message

Wednesday, June 12th, 2019 3:51 AM

Samsung Galaxy watch shows missed call

The Samsung Galaxy Watch shows missed call on it when I answer a call on my Note 9. How can I fix this? My son has a Note 8 and his watch works fine.

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Official Solution

ATTHelp

Community Support

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207.2K Messages

4 years ago

Hi @MFrank72

 

Thank you for reaching out to us today.

 

Let's try doing a factory reset of your watch. Flick down from the top of the watch face and select the Settings cog icon. Scroll down and select General. The Reset option sits at the bottom of this menu. Tap this and wait for the watch to reset. You will have to reinstall apps, re-transfer any music and link your Samsung account. However, all your fitness data is kept safe in the cloud, so you won't lose any tracking history you may have.

 

Please let us know if this works for you; if not, we can try something else.

 

Darais, AT&T Community Specialist

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