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New Member

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3 Messages

Wed, Jan 8, 2020 1:39 AM

permanently disable the 5ghz network on my modem/router

I have an iphone which always connects to the 5ghz wireless network. My fitbit versa watch will only connect to a 2.4ghz network. I have tried changing the names on the two ssids but iphone still connects to the 5ghz and then I lose connection to the fitbit. can I permanently diable the 5ghz and not use it at all? renaming it doesn't do any good. Please help.

Responses

New Member

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3 Messages

2 months ago

I forgot to say that I have the Pace 5268A modem. All other devices are connected to the wireless network except the Versa. I have tried hard reset on modem, release/renew the IP address, restarting my versa and iphone, it just doen's want to connect to the phone.

lizdance40

ACE - Sage

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70.3K Messages

2 months ago

You are posting on the wireless forum oh, you want the internet forum

🐾 (The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.

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*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

New Member

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3 Messages

I am talking about wireless connection. can't you read?

sandblaster

ACE - Expert

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34.5K Messages

Wireless here means cellular, not WiFi. This is the wrong forum. If you actually want an answer, try the Internet forum.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.