NumberSync Unavailable on Active2
I purchased a galaxy watch active 2, and from day one it has not been able to display a sync code to connect with numbersync. It connects as an added line on the at&t network just fine (unfortunately i can only call and text as a different number).
When I go into the NUmberSync options on my phone, and click "Get Sync Code," nothing happens, or accassionally it will spin and spin until a message pops up saying "NumberSync is currently unavailable."
I put in about 3 hours with 3 different at&t tech support agents over the phone as well as a samsung tech support person over the phone (who said it was an at&t issue), and spent two and a half hours in an at&t store with four different agents who couldn't figure it out. They blamed numbersync and told me to wait a couple days. Still couldn't generate a code so I called at&t tech support again and they told me my device was defective and they canceled the $10 line fee that they were going to charge me. So I replaced it and brought my new one to a different at&t store. Still having the same issue - it won't display a sync code. In fact, one of the agents tried connecting my new active2 to other phones in the store to see if it was an issue with my phone, but numbersync wouldn't work on those phones either!