I cannot sync my watch. I receive a code on the watch, login to the website, and the this error code:"Looks like its taking a little longer that expected to complete your request. Give it a minute, then try refreshing your screen." I refresh and get the exact same error. I sign out and try the numbersync process again. I receive the same error message over and over and over again.
I noticed there is a watch synced to my account and knowing for a fact there are no watches numbersynced to my phone, I press unsync this watch and receive the following error messages: "hmmmm..... something isn't working. We couldn't sync your device. Please try again or call us at 800.331.0500. (SVC_MSSI_BE_FAILURE)." I also receive the same error message listed in the first paragraph.
I try clicking sync a watch again and receive the same message in the first paragraph.
I've done the following before trying the above steps:
-factory reset the watch twice and entered new QR code esims from ATT twice
-restarted the phone and the watch multiple times
-spent 3.25 hours with ATT "experts" and no solution (and they cheerfully hung up on my 3 times through the process when they were transferring me from clueless rep to clueless rep - I thought ATT was a phone company??? They don't know how to transfer a call internally??)
-uninstalled and reinstalled the Samsung Gear app multiple times
-watch and phone software are up to date