
New Member
•
1 Message
I haven't been able to sync the cellular plan of the apple watch with my iPhone
I've been two times at the store and the attendant hasn't been able to help. I've tried by myself but always go to error EDS 4014
New Member
•
1 Message
I've been two times at the store and the attendant hasn't been able to help. I've tried by myself but always go to error EDS 4014
Accepted Solution
Official Solution
ATTHelpForums
Community Support
•
2.7K Messages
8 months ago
Hi kenneychiu168, we want to help you with the error you are receiving while syncing your watch.
The specific error message that you're seeing is usually displayed when you're trying to set up NumberSync with an iPhone that's not on the same account as your watch, and it won't let you proceed because the eSIM was deleted from your watch. If that's the case, a new eSIM is needed. Learn how to get a new smartphone, tablet, or wearable eSIM with myAT&T.
You can also try power cycliing your devices.
Please let us know how this helps. Thank you for contacting AT&T Community Forums.
Lorie, AT&T Community Specialist
0
0
Accepted Solution
ATTHelp
Community Support
•
214.9K Messages
3 years ago
We've seen the EDS4014 error a few times before, @annettesanchez.
We're aware of back-end connectivity issues do to latency, and are working to resolve them as quickly as possible.
Please restart both devices and try again. If you get the same error, try back in 4 hours and let us know when you're devices sync up.
We're sorry for the problem. Thank you!
Keny, AT&T Community Specialist
0
0
Victor27422
New Member
•
1 Message
8 months ago
How about error EDS0002
0
0
danthony4664
New Member
•
1 Message
4 months ago
What about error message EDS0004?
0
0