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4 Messages

Sat, Jun 9, 2018 10:05 AM

Gear s3

I have done all available updates I think through gear app and there's no still no available numbersync on my watch. I have been fighting this for 3 months and not seem to figure it out

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lizdance40

ACE - Sage

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76.4K Messages

2 years ago

I ask 2 questions...

Is this an ATT branded phone?

if yes, have you created an access ID?   

If NO, you cannot use number sync, it only works with ATT phones.  It requires HD voice, which only ATT androids or iPhones have, as well as other AT&T programming.  

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

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lizdance40

ACE - Sage

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76.4K Messages

2 years ago

Which is why I asked..   you need a VoLTE, enhanced calling feature capable phone.  Which means it has to be an ATT branded android.  

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
lizdance40

ACE - Sage

 • 

76.4K Messages

2 years ago

What phone are you using?  And is it an ATT branded phone?  

https://www.att.com/shop/wireless/features/numbersync.html

🐾 I don’t work for AT&T or any carrier. Never have, never will. My replies are based on experience and reading content available on the website. If you posted personal information, please edit and remove.

Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.

Tutor

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4 Messages

2 years ago

I am using a Galaxy S7 Edge

Tutor

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4 Messages

2 years ago

The phone is a carryover that I brought from another carrier and accessed on AT&T account.

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