For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
Chadrybi's profile

Tutor

 • 

4 Messages

Saturday, June 9th, 2018 10:05 AM

Why is there no numbersync for my Gear s3 watch?

I have done all available updates I think through gear app and there's no still no available numbersync on my watch. I have been fighting this for 3 months and not seem to figure it out

Accepted Solution

Official Solution

ACE - Sage

 • 

117K Messages

6 years ago

I ask 2 questions...

Is this an ATT branded phone?

if yes, have you created an access ID?   

If NO, you cannot use number sync, it only works with ATT phones.  It requires HD voice, which only ATT androids or iPhones have, as well as other AT&T programming.  

Accepted Solution

Official Solution

ACE - Sage

 • 

117K Messages

6 years ago

Which is why I asked..   you need a VoLTE, enhanced calling feature capable phone.  Which means it has to be an ATT branded android.  

ACE - Sage

 • 

117K Messages

6 years ago

What phone are you using?  And is it an ATT branded phone?  

https://www.att.com/shop/wireless/features/numbersync.html

Tutor

 • 

4 Messages

6 years ago

I am using a Galaxy S7 Edge

Tutor

 • 

4 Messages

6 years ago

The phone is a carryover that I brought from another carrier and accessed on AT&T account.
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.