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jnkaious's profile

Teacher

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17 Messages

Saturday, February 24th, 2018 8:53 AM

After I numbersync, the phone unsyncs itself.

After syncing the watch with the phone, it automatically unsync itself.  Also, if phone is turned off or you're one room away, disconnected.   Have had many help from support but nothing worked.  Was told several times issue escalated and will receive a call from higher knowledgeable techs but never got the call.  So, looking in here for any help.

Master

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3.2K Messages

4 years ago

Your terms of service at https://att.com/disputeresolution state that you're required to resolve disputes through binding arbitration or small claims court which can take years and are heavily in AT&T's favor. You're prohibited from taking your case to courts of general jurisdiction or class action lawsuits. 

Tutor

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10 Messages

4 years ago

Mine was returned and Samsung replaced the battery.  The NumberSync problem is with AT&T's software and the watch works with NumberSync with all other carriers.  Same watch as it is unlocked.

ACE - Expert

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23.8K Messages

4 years ago


@wayneclapper wrote:

Mine was returned and Samsung replaced the battery.  The NumberSync problem is with AT&T's software and the watch works with NumberSync with all other carriers.  Same watch as it is unlocked.


It depends on the watch.  The galaxy watch had its problems from the release to ATT.  The gear 3 worked for the most part just gine.

 

Actually NumberSync is a ATT product.

Contributor

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2 Messages

4 years ago

Not true. My # sync and phone is on same login ID

ACE - Expert

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23.8K Messages

4 years ago

That goes for folks with more than one watch on the account.  My wife has here own login as we have 2 apple watches on the account or we did I got rid of them.

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