$10 LTE Smartwatch plan is a bait and switch scheme for corporate greed.
I recently got a Smartwatch with LTE capability. I had called AT&T to find out what the service would cost to add to my plan and was assured it would be an additional $10/month.
I was having no luck trying to add this service to my plan on my own, so I went to store location for assistance. I was shocked to learn that I was not eligible for an LTE plan because I am a prepaid customer. Only post-paid customers can have LTE service.
I inquired about switching to a post-paid plan. They both auto draft so who cares what label it has, right? Well, keeping the same level of data/service that I have had for years as a prepaid customer changing to a post-paid account label would increase my monthly bill approximately $20/month...before adding the additional $10 LTE service. I could get a post paid plan close to what I pay under my prepaid service, but my available data would decrease significantly, not rollover, and I would be the first customer to suffer slow service during high traffic areas. Only higher cost Elite plans promise not to slow your service.
So if you are already paying for a more expensive post-paid plan, then yes, you can add LTE for $10. But those of us who are pre-paid are simply out of luck. No $10 services for you! Ok, there is one exception. I was offered a $10 stand alone plan for my watch, but it would have a separate phone number and would not sync to my cell. (Again, what?) So anyone trying to call or message would have to have both my contact numbers for my phone and watch separately and understand to call my watch if I happen to have left my phone on a charger farther away than bluetooth signals reach. Inconvenient for me and my tech friendly younger family and friends, but an impossible task for my elderly parents for whom I am primary caregiver. Being even more readily available to assist with their needs was the biggest appealing factor for me investing in an LTE in the first place.
I have been an AT&T customer for cell service for 25 years and never made a late payment.
I also pay for 4 prepaid lines for family members. I even inquired about changing those 4 lines to a post paid family plan. Still more expensive for lesser services and I would have to change all the SIm cards. I left the at&t store feeling like I had been sold a bait and switch with no explanation other than corporate greed. The employees were as sympathetic and helpful as they could be, but no one could offer me a better explanation about why these costly hoops are necessary.
For the first time I am considering changing providers.