WatchTV with AT&T Unlimited &More(SM) Premium Multi Line
Okay guys, this watchtv thing that is part of my plan is obviously messed up!!! I upgraded on 12/6, had issues with signup as it wouldn't verify the number correctly, but finally, after like 50 tries it worked. Couple hours it didn't, I contacted the watchtv chat folks and was assured 24 hours max. I contact again on 12/18 was assured no more than 48 hours max. Called back on 12/20 and still no watchtv, my number is associated with an account, but it keeps prompting me to pay for the service, even though the CS reps can clearly see I have the proper account.
Look this is ridiculous, I have been with you guys for decades, and I'm seriously considering canceling. I will be calling tomorrow. Until you guys can fix this aspect of the service, I'm not paying full price for a service that only half works.