Can't Stream AT&T WatchTV - Help from AT&T
Solutions For You
If you are having trouble watching AT&T WatchTV, check out some fixes below.
Before you can stream, set up up your account
During setup, you can choose a free add-on.
- Set up your account now.
- Enter your existing AT&T ID or create one if you do not have one.
If you have an existing AT&T ID and cannot remember it, find your ID now. With AT&T WatchTV, you can only stream one device at a time.
Heads Up: You will need a qualifying plan to stream. Check your number now.
Make sure your password is right
We all forgot our passwords. I am guilty of it too. It is one of many reasons why we can't sign into our email, apps, and sites.
Other things to try
Your password is right, you have the right plan but still can't stream. Try the following:
- Uninstall and reinstall the app
- Make sure you have the latest OS for your device
- Make sure your devices timezone settings are set to auto
- Restart your device
Heads up: If your device is rooted or jail-broken, the app may not work correctly. AT&T offers no troubleshooting support for this.
The extra stuff
If you are wondering what channels are included, how to sign up for premium service, how to redeem spotify or other subscriptions, check out our AT&T WatchTV FAQ page.
ChrisZ, AT&T Community Specialist
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For additional support, please visit us at our AT&T services hub.