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Contributor

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1 Message

Fri, Dec 13, 2019 6:04 PM

WatchTV MyATT Login Loop. Cannot cancel and cannot watch.

Hello,

 

I see a few people had this problem in the past as well. I am trying to watch the channels I just paid for via WatchTV.

 

The website said to use the AT&T account information if you have it and I did.

 

Now, it keeps taking me back over and over to this help page:

 

https://www.att.com/esupport/article.html#!/wireless/KM1271973?source=EZKM000000000000L&wtExtndSource=WTV

 

I am trying to sign in at https://www.attwatchtv.com/accounts/sign-in I use the account I made the payment with and that happens to be my MyATT account now I am just looped back on and on.

 

I paid with PayPal but I know I can still get billed for it. I want to cancel or at least try it for a week.

 

Please help!!

Responses

Brand User
ATTHelp

Administrator

 • 

108.4K Messages

2 months ago

Hello, @gdogg121

 

Thanks for reaching out, we'd like to look into this a little more. To do that, check your fourm inbox with further instructions.

 

Charles O. Community Specialist 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.