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1 Message

Fri, Dec 13, 2019 6:04 PM

WatchTV MyATT Login Loop. Cannot cancel and cannot watch.



I see a few people had this problem in the past as well. I am trying to watch the channels I just paid for via WatchTV.


The website said to use the AT&T account information if you have it and I did.


Now, it keeps taking me back over and over to this help page:!/wireless/KM1271973?source=EZKM000000000000L&wtExtndSource=WTV


I am trying to sign in at I use the account I made the payment with and that happens to be my MyATT account now I am just looped back on and on.


I paid with PayPal but I know I can still get billed for it. I want to cancel or at least try it for a week.


Please help!!


Brand User



108.4K Messages

2 months ago

Hello, @gdogg121


Thanks for reaching out, we'd like to look into this a little more. To do that, check your fourm inbox with further instructions.


Charles O. Community Specialist 

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.