For the latest on our response to Coronavirus (COVID-19), click here.
Unable to cancel watchtv
I am having issues with cancelling watchtv, it shouldn't be this difficult. I feel like you are not transparent with cancelling this service in an attempt to just keep charging people?? There is no way to do it through the app. When I go to "account" I am directed to the att watchtv website for my account overview and the site doesn't even work. All I am given is a message that you're trying to make the site better...but when?? The only options available are a different way to watch and an option to visit the support center. The support center doesnt even address how to cancel the service AT ALL only support with the app or service. This is not helpful at all, there should be a number to call, a way to easily cancel in the app, or a working member portal with an option to cancel. Can someone please assist with this???