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New Member

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3 Messages

Thu, Feb 13, 2020 11:09 PM

Handshake between Spotify and WatchTV still broken

I am having the same issue. I've verified my account and its says that I already have a AT&T WatchTV account associated with my number. I already have a Spotify account and it uses the same email address associated with my AT&T wireless account. When I click on get activation link, and I click on the visit spotify link, I get a page not found, error 404.

Responses

mobilemax

Employee

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796 Messages

5 months ago

Hello,

Older retired plan, but support for the “premium feature” on an unlimited plan is though this page: https://www.att.com/support/article/wireless/KM1261919/

If that doesn’t help, you can login at att.com or MyAtt app and chat to find a solution.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.

New Member

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3 Messages

@mobilemax I've followed the steps and contacted AT&T Chat. Their solution is to wait for the website to be fixed. I've contacted the watchtv help desk and requested a hard account reset.

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