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1 Message

Thu, Jul 18, 2019 2:59 PM

Can't login to the account info page, keep getting error message Reference #29.94c8d917.1563460560.5

Good Morning


I can't sign in to the ATTWATCHTV account info page, I keep getting error message Reference #29.94c8d917.1563460560.5.

I've tried to sign in using the ios ATTWATCHTV app, and chrome/safari on a mac and windows pc, and I get the same error message.

I'd like to pause/cancel my subscription for a little while.


Please help,

Jimmy T 



Brand User

Community Support


128.4K Messages

a year ago

Hello, @jimmytaylor1!


We are sorry you’re experiencing this sign in error message. Our teams are looking into it. Thanks for your patience. 


Mike, AT&T Community Specialist 

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