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Deefnasty's profile

Tutor

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2 Messages

Sun, Aug 4, 2019 12:49 AM

Can’t login to HBO GO with WatchTV credentials

I’m not alone and this seems to be a widespread issue. This is extremely frustrating as this was a primary reason I upgraded to unlimited. I’m not dealing with phone support as that is a hot mess of being transferred to 5 different people who can help. Who from AT&T wants to fix this?

Tutor

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2 Messages

2 y ago

I contacted chat support and they created a free directv now tier with HBO and allowed me to login through hbo go

Teacher

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6 Messages

2 y ago

I agree - this needs to be fixed soon. Going on more than two weeks now for me without a fix in place.

 

@Deefnasty - I may have to try doing the same. Obviously we get zero traction posting on this forum and from what I can tell, calling customer support is a waste of time.

ericmwhite

Teacher

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22 Messages

2 y ago

Hey @ATTCares  what’s the status? 

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