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C

New Member

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1 Message

Tue, May 19, 2020 8:45 AM

Att watch tv- Cannot cancel

I have called in more than once to cancel ATT watch tv and none of the customer service reps were able to help me. I have been charged and haven't used the app at all. I tried logging in with my user name/password and I was told I didn't use the correct login information. I reset everything and was still unsuccessful at logging and canceling the subscription. Can some pls help me with this and issue a refund? Thank you.
ATTHelp

Community Support

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176.6K Messages

2 y ago

Good morning @Chasdenise,

 

Thank you for reaching out! We apologize for any inconveniences you have experienced and will be happy to help.

 

You can chat in with one of our WATCH TV specialists on this page: https://www.attwatchtv.com/faqs At the very bottom, there will be a "Chat Available" icon.

 

Please reach back out if there is anything else we may assist you with!

 

 

 

KristinA, AT&T Community Specialist

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