derbong's profile

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Sunday, May 17th, 2015 8:11 PM

Why doesn't AT&T Uverse fix the ESPN 3 issue?

Trying to watch ESPN 3 should be pretty straight forward, but not for Uverse. You cant use the ESPN 3 site, but need to use the Uverse.com and Live TV. THat is all fine and dandy, but no matter which event you choose, it will only let you watch whatever is the first one listed on their http://uverse.com/uv/live under ESPN 3. I have contacted tech support about this and they wanted to control my computer. I asked them to do it on their computer and they just kept telling me that I would need to let them control my computer. I politely declined when the advisor said, rudely, "You are going to need to cooperate with me." I don't need to give him access to my computer for them to see that the site has a flaw or bug. He then asked me to watch on my TV since I was on my home network, but this was something that I wanted to watch outside and also ESPN 3 is not a channel. Needless to say it was not resolved. Now, months later, it is still not working as it should. AT&T needs to fix this, but tech support says it is not their department. If anyone else is fed up with the useless WatchESPN/ESPN 3 through Uverse, please reply to this thread and let them know that they should do something. I didn't know where else to go with this. I hope this is fixed eventually 😕

Expert

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20.4K Messages

9 years ago

@derbong I'm getting an ESPN3 program (Softball bases loaded) to play here in metro Detroit on VDSL 12/1.50Mbs Internet.

 

I have Disconnect Me whitelisted on FF 38.02, had to turn off my MVPS.org Hosts file and have u200 Uverse TV.Smiley Surprised

 

Edit:  Everything above was on ESPN.  Now watching  same thing on Uverse.com.  First thing was Summit NHRA, but choose 2d one, lists 1st one as info, but watching Softball Bases Loaded.  All under same conditions as above.

 

Edit 2:  No matter what I chose on uverse.com on ESPN3, it would only load/play Softball Bases Loaded.  Same thing on IE too, would only play same thing, no matter what I chose.

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Mentor

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61 Messages

9 years ago

Same here. Only the first listed "Live" program plays no matter which ESPN3 feed is chosen.

Expert

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10.1K Messages

9 years ago

Try resetting your password on the ESPN screen. When it says to log in click on I forgot my password. This may restore proper authorization.

Expert

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20.4K Messages

9 years ago


@aviewer wrote:

Try resetting your password on the ESPN screen. When it says to log in click on I forgot my password. This may restore proper authorization.


Does not ask for any sign-in, automatically lists ATT Uverse. Smiley Surprised

 

Chris
__________________________________________________________

Please NO SD stretch-o-vision or 480 SD HD Channels
Need Help? PM ATT Uverse Care (all service problems)
ATT Customer Care(all other problems)
Your Results May Vary, In My Humble Opinion
I Call It Like I See It, Simply a U-verse user, nothing more

Expert

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10.1K Messages

9 years ago

If already signed in sign out to make this activity available. Or call ESPN - 1 (888) 549-3776.

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